These Terms govern the use and purchase of Crown Jewelery and constitute an agreement between you and Crown Jewelery. Crown Jewelery reserves the right to change any of these terms of the Agreement or any use of the Site at any time, at its sole discretion. Any changes or modifications take effect immediately after posting on the Site. Your continued use of the Site after you make changes or modifications to it will signify your agreement to such changes or modifications. Therefore, you should periodically review these Terms and any other adjustments that are made to understand the conditions under which you use the Site. If you do not agree with the changes, do not use the site.

Accepting the terms of this Agreement, the Buyer, in accordance with the Law of Ukraine “On Protection of Personal Data” No. 2297-VI of June 1, 2010, confirms its consent to the voluntary transfer and processing of his personal data online Crown Jewelery for the purpose of fulfilling his orders. The buyer allows the Crown Jewelery online store to transfer his personal information to third parties (delivery services or commercial partners) for the implementation of his orders. The buyer allows the use of his personal data to receive promotional and special offers, as well as the inclusion of his personal data in the database for unlimited storage time. The buyer is warned that he has the right to change or delete his personal data from the database of the online store, in the case of his address to responsible persons according to the contact information on the site. For more details, see the Privacy Policy (an integral part of this agreement).

Product availability and price

If you are interested in the jewelry currently under production, please give us a call and we will be able to clarify when the item is back in stock. Due to the large volume of orders we receive, the product may already be in stock before we can leave a message about it on the Site. If you leave your contact details, we will contact you and provide accurate information.

Data, including prices, may not be displayed accurately on our site due to typographical errors. At the same time, we try to avoid such mistakes, but they can occur. We reserve the right to correct any errors and we do not undertake to supply the goods at inaccurate or incorrect prices. If the price of the product is below its real price, we will, in our sole discretion, contact you before correcting the information on the site or canceling the order. If the order for the wrongly priced product has been issued, you have the opportunity to pay the difference between the actual and previously stated prices. Our prices are subject to change without notice. We apologize for any inconvenience this may cause. If you have any questions, please feel free to contact one of our managers or email

Certified diamonds

When you order a diamond, we provide it with a supporting document that confirms its characteristics with a certificate. This is the most detailed information about the cut, color, purity, polishing, stone trimming, etc. The certificates are the expertise of the best internationally-accredited diamond laboratories.

If, during the assembly of the product, a diamond, which had already been previously ordered by another buyer on the site by ticketing or verbally by phone from the manager, was selected and paid for, but the database was not modified, Crown Jewelery reserves the right submit a similar diamond variant in terms of characteristics and value.

Information on our site

Crown Jewelry does its best to guarantee the completeness and accuracy of our online catalog as far as possible. In order to give you the opportunity to see our products in the smallest detail, some products on the images may appear larger or smaller than their actual size; and since each computer monitor has different color settings and colors, the actual size and color may be slightly different. You can always contact our managers to clarify these details.

Our goal is to provide you with as much information and details about your potential purchase as possible. In accordance with industry standards and rules, we use metrics to measure our products based on our production specifics. Minor deviations can be caused by processing during production.

Site materials

All materials of the site, including the Crown Jewelry logo, general design, text, graphics, photos, slogans, information, data, software, sound files, other files, selection and location are the property of the company or its licensors or users and are protected by law on corporate identity, copyright, patent No. 161919 issued by the State Intellectual Property Service.

Crown Jewelry makes its own models of rings, earrings, bracelets, pendants and other jewelry. All banners and slogans on our site may not be copied, imitated or applied, in whole or in part, without the prior written

Use of the site

Any use of our site, without the specific right to the foregoing, without our prior written permission, is strictly prohibited and will signify the termination of the license provided by this document. Such unauthorized use may be identified as a violation of applicable law, including, but not limited to, copyright and related rights. Unless otherwise stated, nothing in this Agreement shall be construed as granting a license to intellectual property.

Shopping online

The user orders jewelry according to the catalog of the site and sends it to Crown Jewelery electronically, places an order by phone, or makes an independent ordering and payment. The user is obliged to correctly and fully specify the contact telephone number, delivery address, inform the time of arrival at the office in case of self-removal of the product, as well as agree with the courier service terms and time of delivery.

The user has the right to refuse the delivered order, in which case he will cover the shipping costs.

A Crown Jewelry representative notifies the user of the receipt of the order, agrees the completeness, parameters, cost and additional parameters of the ordered goods, as well as completes and ensures delivery of the order to the user in the period from 1 to 8 working days, depending on the user’s location. Delivery times are determined individually for each order, depending on the availability of the required goods in the warehouse, production loading conditions and location of the user.

Crown Jewelery undertakes to deliver the jewelry according to the order received, in the quantity, parameters, prices and terms agreed by the representative with the user.

Provision of information about the order, the stage of its execution, cost, etc. is allowed exclusively to the customer by phone or e-mail in person.

In spite of the fact that according to the legislation of Ukraine jewelry is not subject to return and exchange (Resolution of the Cabinet of Ministers of Ukraine # 172 of 19.03.1994), our shop adheres to the principle of loyalty and goodwill towards the customer. Therefore, our buyer always has the option of returning or exchanging unsuitable jewelry.

If within 5 days from the date of purchase you decide that the product is not suitable for you, then you have the opportunity to return the product to the Crown Jewelry store for exchange or return.

Returns or exchanges are only possible if there is no damage, scratches, scrapes and seal removal!

In case of return or exchange, an examination of the authenticity of the product is carried out. The cost of examination of the product on return is borne by the buyer.


You acknowledge and agree that any materials, questions, comments, suggestions, ideas, plans, notes, drawings, original and creative materials or other information from the site and from our other Social Media products provided to you are NOT confidential , but are the property of Crown Jewelery, which will own the exclusive rights, including intellectual property, and will be entitled to the unrestricted use and distribution of these materials for any purpose.


All services and materials on this site are provided in its purest form, ie as it is, without warranty. Crown Jewelery is not responsible for the completeness and accuracy of the materials, programs and services provided on the site used on the site, and reserves the full and exclusive right to make, correct and replace materials and services on the Site, as well as to adjust prices for them products. In the event that any information on the Site becomes outdated or outdated, Crown Jewelery is under no obligation to make adjustments or updates. The Company shall not be liable under any circumstances for any loss (including, but not limited to loss of profit, data, or interruption of business activity) caused by the use, inability to use, or the results of use of this site.

You agree that Crown Jewelery may change its Agreement and its Privacy Policy at any time.

Crown Jewelery reserves the right, without prior notice and at its sole discretion, to refuse to communicate with you without explanation, to block or prevent your possible access to the Site. According to the Law of Ukraine “On Information” No. 2657-XII of October 2, 1992, Crown Jewelery may notify such reasons in response to a formal request within 30 days.

In the event that any provision of this Agreement is found to be unlawful, invalid or for any reason invalid, such provision shall be deemed to be separate from this Agreement, but without prejudice to the legality and force of the other provisions.

Questions and contact information

Privacy policy is an integral part of this agreement. You can get acquainted with it by clicking on the link. You will receive information on how Crown Jewelery collects, uses and in which cases discloses personal information about its customers.

By accepting this agreement, you acknowledge your agreement to our Privacy Policy.

If you do not agree to the terms of the agreement, do not use the site.